Recycling and Waste Recovery Technician

Recycling and Waste Recovery Technician

The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset – our people. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision “to be the most appealing, livable, and well-managed community in Canada”, then please apply.

 

Overview

The Recycling and Waste Recovery Technician is an integral member of the Environmental Programs team responsible for the implementation of the City’s recycling service and responding to customer inquiries, concerns, and need for information on waste minimization practices

Examples of key responsibilities include, but are not limited to:

  • Assist with the development and implementation of the Business Education and Advisory Pilot (BEAP) Program to support Richmond commercial businesses navigate through their waste management issues.
  • Work to increase business participation in the program and conduct onsite visits, providing personalized education and support for each business.
  • Support the evaluation of the BEAP program by collecting feedback and determining overall program effectiveness.
  • Review waste management aspects of rezoning/permit applications for all multi-family, commercial and mixed-use complexes to ensure adequate space allocation for garbage and recycling containers.
  • Ensure all residential developments are set-up with City mandated garbage and recycling services upon occupancy, in accordance with the Solid Waste and Recycling Regulation Bylaw No. 6803 and the complex’s approved Waste Management Overlay Plan.
  • Administer applications for new implementations and service changes for solid waste and recycling services for multi-family complexes.
  • Address inquiries from building managers, caretakers and/or strata council members regarding service, contamination issues and service rates.
  • Prepare information packages, posters and recycling bags for residents at multi-family complexes and coordinate delivery with contractor.
  • Schedule and attend site checks with contractor to verify collection needs.
  • Schedule delivery of recycling containers with contractor for new implementation or service change.
  • Update and maintain Tempest attributes with collection details and contact information for all multi-family complexes.
  • Liaise with City Tax Department to ensure accurate billing information.
  • Administer various recycling and waste management contracts.
  • Provide technical support, problem analysis, and excellent customer service to internal and external customers for all work requests and inquiries.
  • Participate in the development and implementation of communication and outreach plans including providing input and feedback on communication materials (brochures, reports, website, presentations, social media, etc.)
  • Conduct community outreach activities (information displays, Recycling Depot tours, strata meetings, business inquiries, etc.)
  • Prepare, edit, manipulate and extract data from electronic spreadsheets, prepare data summaries, enter data into various systems, identify weaknesses in available information and problem solve accordingly. Make recommendations for improvements. Develop and maintain operating procedures related to the position.
  • Maintain and update the Waste Management Development Guidelines for multi-family and commercial developments to meet evolving recycling/waste requirements.
  • Perform other duties as required.

Knowledge, Skills & Abilities:

  • Knowledge of Metro Vancouver’s Integrated Solid Waste and Resource Management Plan, including disposal bans.
  • Knowledge of environmental protection specifically related to solid waste, delivery of services and site design.
  • Knowledge of the various provincial stewardship programs and their applicability in Richmond.
  • Knowledge of the City of Richmond’s various bylaws pertaining to the work including Solid Waste and Recycling Bylaw 6803, Donation Bin Regulation Bylaw 9502, Demolition Waste and Recyclable Materials Bylaw 9516, Single-Use Plastic and Other Items Bylaw 10000 and related garbage and recycling programs/services.
  • Sound knowledge of the City of Richmond’s Waste Management Design Guidelines.
  • Skill in entering and manipulating data in spreadsheets and other City systems.
  • Ability to read and interpret architectural drawings, plans, blueprints and diagrams, making decisions based on findings.
  • Ability to undertake research in various environmental topics and prepare recommendations, including drafting reports.
  • Ability to prepare communications plans and materials, including promotional items, brochures, review and update website content, etc.
  • Ability to interpret and convey a sound knowledge of procedures, rules, regulations and City Bylaws regulating departmental activities to the public.
  • Ability to engage effectively with the public in a variety of forums and to promote engagement in City recycling/waste management initiatives and programs.
  • Ability to conduct and facilitate workshops.
  • Ability to deal tactfully with the public, in person, by telephone and electronically, in a courteous, professional and effective manner.
  • Excellent verbal and written communication skills, including spelling, and grammatical ability.
  • Strong attention to detail with an aptitude for proofreading, suggesting alternatives and making modifications.
  • Ability to review, interpret and analyze data, prepare reports and make recommendations to streamline management of data.
  • Ability to work cooperatively and amicably in a team environment.
  • Ability to exercise independence of judgement and action in determining appropriate action required to resolve complaints and inquires relation to program operations.
  • Ability to work with various office software including Microsoft (Outlook, Word, Excel & PowerPoint), Peoplesoft HCM and Peoplesoft Financials, Amanda, Tempest and IPS.
  • Ability to attend meetings, forums, events and discussions outside of regular working hours.
  • Ability to successfully clear a Police Information Check.

Qualifications and Experience:

  • Completion of Grade 12 supplemented by training in a recognized solid waste/recycling program/courses and communications and behaviour change strategies or equivalent environmental certification or training.
  • Completion of blueprint reading course. A minimum of two (2) years of related work experience in the waste and recycling industry.
  • Experience involving public contact in the municipal solid waste and recycling field in a Municipal environment is preferred.
  • An equivalent combination of related education and work experience may be considered.
  • Valid Class 5 Driver License for the Province of British Columbia.

Qualifications and Experience:

Work is performed in an office environment. There is sometimes exposure to disagreeable conditions which include verbal abuse, threats, rudeness and the risk of potential violence. Work may also be performed at community events at offsite locations (including outdoors, at building lobby displays, etc.) and outside regular working hours including evenings and weekends.

 

Additional Information:

Employee Group:
CUPE Local 718
Position Status:
Temporary Full-Time
Duration of Appointment:
1 year
Salary Range:
$36.85- $43.36
Hours of Work:
8:15am-5:00pm, Monday-Friday
Application Posted:
3/26/24
External Closing Date:
4/9/24
PCC#:
NA